Facilities Coordinator Job Description

Key responsibilities

• 📅 Coordinate maintenance schedules: A Facilities Coordinator meticulously organises maintenance schedules to ensure the seamless operation of a building's infrastructure. By planning regular inspections and repairs, they help prevent disruptions and long-term damage. Their proactive approach not only safeguards the physical environment but also provides a safe and comfortable space for everyone using the facility.
• 🛠️ Oversee repairs and upgrades: Managing repairs is a crucial component of the Facilities Coordinator's role. They liaise with contractors and service providers to ensure timely completion of tasks. Whether it's a minor fix or a significant upgrade, their attention to detail and organisational skills ensure every project meets quality standards and stays within budget.
• 📊 Budget management and reporting: This role often involves managing budgets dedicated to facility maintenance and improvements. The Facilities Coordinator must exercise financial acumen to optimise resources efficiently. They prepare reports that reflect spending and identify areas for cost reduction, ensuring fiscal responsibility while maintaining high-quality standards.
• 📋 Ensure compliance with safety regulations: Ensuring compliance with safety regulations is a top priority. A Facilities Coordinator stays up to date with the latest industry standards and legal requirements, implementing policies to protect health and safety. Their vigilance and commitment can mitigate risks, providing peace of mind for employees, visitors, and stakeholders alike.
• 🤝 Facilitate vendor and stakeholder communication: Regular communication with vendors and stakeholders is essential for smooth facility operations. A Facilities Coordinator acts as a bridge between various parties, coordinating meetings, updates, and negotiations.

Qualifications and skills

• Bachelor’s Degree in Facilities Management or a related field: Offers foundational knowledge essential for managing facilities effectively and efficiently.

• Proven experience in a facilities role: Demonstrates an understanding of daily operational needs and facility support, usually gained through relevant work experience.

• Strong organisational skills: Ensures tasks are prioritised appropriately, deadlines are met, and facility operations run smoothly.

• Excellent communication skills: Facilitates clear interaction with team members, vendors, and building occupants to ensure everyone is informed and aligned.

• Problem-solving abilities: Enables the individual to swiftly address and resolve facility-related issues, minimising disruptions.

• Attention to detail: Enhances the quality of facility management by ensuring that all elements, from maintenance to safety checks, are meticulously monitored.

• Proficiency with facility management software: Required for overseeing maintenance schedules, asset management, and incident tracking, contributing to operational efficiency.

• Knowledge of health, safety, and environmental regulations: Ensures compliance with necessary standards to maintain a safe and secure facility environment.

• Budget management skills: Assists in effectively allocating resources, managing costs, and optimising financial performance.

• Strong customer service orientation: Prioritises the comfort and satisfaction of facility users, ensuring a pleasant and functional environment.

Career path and opportunities

A career as a Facilities Coordinator is a great starting point for a rewarding and flexible path, with plenty of chances to grow and move up as your skills and goals change.
For many, starting in this role involves overseeing daily building operations, managing vendor contracts, and ensuring facilities meet all health and safety regulations. This foundational experience provides crucial insights into facility management and sharpens communication, negotiation, and organisational skills.
As a Facilities Coordinator gains expertise, the path often leads to roles such as Facilities Manager, where one takes on greater responsibility for strategic planning and large-scale project management. This progression allows an individual to influence key decisions regarding workplace improvements, sustainability initiatives, and budget management.
Beyond this, a Facilities Manager may advance to positions such as Director or Head of Facilities, focusing on holistic facility strategy and cross-functional leadership within an organisation. At this level, influencing organisational culture and operational excellence becomes paramount, with a broader view of company-wide impacts.
For those interested in specialising, there are opportunities to pivot towards areas like sustainability, emergency management, or workplace technology, further personal growth and expertise.

Related job titles

• Facilities Manager
• Building Services Coordinator
• Maintenance Supervisor
• Operations Coordinator
• Property Coordinator
• Facility Support Officer
• Office Services Coordinator
• Building Administrator
• Site Coordinator
• Premises Manager

Example job description

Job title: Facilities Coordinator

Job overview:
The Facilities Coordinator ensures that all building operations run smoothly and efficiently, offering a safe and comfortable environment for employees and visitors. This role is crucial for maintaining the day-to-day functionality of the workplace and involves working closely with the Facilities Manager and various internal teams.

Key responsibilities:

• Support the Facilities Manager in coordinating building maintenance and operational activities
• Conduct regular inspections of the premises to identify necessary repairs and enhancements
• Coordinate with vendors and contractors to schedule repairs and maintenance tasks
• Assist in managing the space planning and office layout modifications
• Ensure compliance with health and safety regulations and lead initiatives to promote a secure workplace
• Handle any facility-related emergencies and provide timely resolutions
• Maintain records of maintenance activities and any facility-related assets

Required qualifications:

• Proven experience in facilities management or a similar role
• Excellent organisational and multitasking skills
• Strong communication skills to liaise with staff, vendors, and service providers
• Basic understanding of building operation systems, such as HVAC, electrical, and plumbing

Preferred qualifications:

• Diploma or degree in facilities management, business administration, or a related field
• Experience with office management software or facilities management systems
• Familiarity with occupational health and safety regulations

Perks/benefits:

• Opportunities for professional development and career growth
• Flexible working arrangements and a supportive work-life balance
• Access to a health and wellness program
• Involvement in a collaborative and inclusive team culture

Frequently asked questions

What does a Facilities Coordinator do?

A Facilities Coordinator is responsible for ensuring that the physical workspace is functional, efficient, and well-maintained. They serve as the central point of contact for facility-related issues and coordinate with various service providers to maintain optimal operation of equipment and systems. Facilities Coordinators also implement policies to ensure a clean, safe, and secure workplace environment.

What are their key duties and responsibilities?

Key duties include overseeing daily facility operations, scheduling maintenance and repairs, and coordinating office moves or renovations. Facilities Coordinators manage relationships with vendors and service providers, ensuring that contracts and agreements are met. Beyond routine operations, they are also tasked with emergency planning and ensuring compliance with safety regulations and standards, often working closely with the safety and HR departments.

What makes a great Facilities Coordinator?

A great Facilities Coordinator excels at multitasking and possesses strong organisational skills. They combine technical expertise with an ability to communicate effectively with various stakeholders, from vendors to team members. Problem-solving and quick decision-making skills are crucial, as is an eye for detail to foresee potential issues and correct them before they disrupt operations. Their proactive approach and ability to manage stress ensure they can keep facility management smooth and efficient.

How do Facilities Coordinators contribute to company culture?

Facilities Coordinators help shape the office environment in a big way, making a real difference to how happy and productive employees are.
By maintaining a well-functioning and appealing workspace, they contribute to a positive company culture. Their commitment to safety, efficiency, and accessibility fosters a supportive and engaging workplace. In return, this ultimately aids in staff retention and overall company success.