People & Culture Coordinator Job Description

Key responsibilities

• 🎯 Coordinate recruitment processes: This involves acting as the bridge between hiring managers and potential candidates, ensuring every step of the recruitment process runs smoothly. The People & Culture Coordinator manages job postings, schedules interviews, and communicates with all parties to facilitate a seamless experience.

• 📊 Support employee engagement initiatives: By organising events, workshops, and feedback sessions, this People & Culture Coordinator fosters a positive workplace environment. They help design and implement programmes that boost morale and cultivate a strong sense of community within the organisation, making employees feel valued and engaged.

• 📋 Assist with onboarding processes: The People & Culture Coordinator ensures new employees have all they need to start their new role on the right foot. This involves coordinating between different departments and ensuring all necessary paperwork, training sessions, and meetings are set up. This responsibility helps new hires integrate smoothly into the company culture and become productive team members quickly.

• 📑 Maintain employee records: A meticulous attention to detail is required to manage and update employee records accurately. The People & Culture Coordinator must ensure compliance with legal requirements and company policies, reflecting changes in employment status, personal details, or positions. Keeping precise records is vital to maintain transparency and accountability within the organisation.

• 💬 Provide general HR support: Offering day-to-day assistance, addressing queries, and resolving minor issues for staff are key duties. This support helps streamline HR processes as the People & Culture Coordinator becomes a reliable point of contact for HR-related concerns.

Qualifications and skills

• Bachelor's degree in Human Resources, Business Administration, or a related field: This proves you understand the principles and practices in people management.

• Experience in HR functions: Proven experience in human resources or people & culture roles, showcasing an understanding of recruitment, onboarding, and employee engagement strategies.

• Communication skills: Excellent verbal and written communication skills are essential for interacting effectively with staff at all levels and articulating HR policies clearly.

• Interpersonal skills: Strong ability to build relationships and maintain a positive workplace culture, addressing employee concerns with empathy and tact.

• Organisational skills: An organised approach to managing multiple tasks and priorities efficiently, ensuring projects are completed on time and accurately.

• Attention to detail: A keen eye for detail is necessary for maintaining precise records and identifying discrepancies in documentation.

• Problem-solving abilities: Capability to address issues with innovative solutions that align with company objectives and workforce needs.

• Technology proficiency: Familiarity with HRIS systems and basic office software such as Microsoft Office Suite is crucial for streamlining HR processes.

• Adaptability: The willingness to embrace change and adapt to evolving workplace environments and industry trends is essential.

• Confidentiality: Demonstrate a high level of integrity, ensuring sensitive information is handled discreetly and in line with privacy policies.

Career path and opportunities

Beginning in this role, individuals gain invaluable experience in employee engagement, recruitment, and workplace culture initiatives. This foundation can lead to advanced positions such as People & Culture Manager or HR Business Partner, where one can influence strategic decisions and organisational change. Over time, there's potential to rise to roles like Chief People Officer or Head of HR, shaping company-wide human resource strategies.

Related job titles

• Human Resources Coordinator
• Talent Acquisition Specialist
• HR Advisor
• Employee Experience Coordinator
• Recruitment Coordinator
• HR Generalist
• Workplace Culture Specialist
• Human Resources Assistant
• People Operations Coordinator
• Talent Management Coordinator

Example job description

Job title: People & Culture Coordinator

Job overview:
A People & Culture Coordinator plays a crucial role in nurturing a positive workplace environment and supporting the overall employee experience. They are passionate about fostering a culture of inclusivity and belonging and work closely with the People & Culture team to ensure organisational goals are met. This role is ideal for someone who thrives in a dynamic environment and is eager to make a meaningful impact on both employee engagement and business growth.

Key responsibilities:

• Support the execution of initiatives that enhance employee engagement and satisfaction
• Assist in the coordination and administration of recruitment processes, including onboarding and induction programs
• Maintain personnel records, ensuring accuracy and confidentiality at all times
• Coordinate employee training and development programs, aiding in skill enhancement and career progression
• Provide day-to-day HR support and guidance to staff and management as the first point of contact for HR inquiries
• Assist in developing and implementing policies and procedures to support organisational objectives
• Organise internal events and activities that promote team cohesion and cultural awareness

Required qualifications:

• Previous experience in a Human Resources or related role
• Strong organisational skills with attention to detail
• Excellent communication and interpersonal skills, with the ability to work collaboratively
• Proficiency in Microsoft Office Suite and familiarity with HRIS software
• Demonstrated ability to handle confidential information with discretion

Preferred qualifications:

• A tertiary qualification in Human Resources, Psychology, or a related field
• Experience with recruitment and talent acquisition processes
• Knowledge of current employment legislation and HR best practices

Perks/benefits:

• Competitive salary and performance incentives
• Opportunities for professional development and career progression
• Flexible work arrangements to support work-life balance
• A supportive and collaborative team culture
• Access to wellness programs and initiatives

Frequently asked questions

What does a People & Culture Coordinator do?

A People & Culture Coordinator supports the human resources department by facilitating and managing various people-related activities. They serve as a link between employees and management, ensuring smooth communication and helping maintain a positive work environment. Their role focuses on enhancing workplace culture, employee engagement, and the overall wellbeing of staff.

What are their key duties and responsibilities?

The key duties of a People & Culture Coordinator include organising recruitment efforts, onboarding new employees, and assisting with employee training programs. They manage employee records, coordinate performance reviews, and support the implementation of HR policies. Additionally, they assist with organising staff events, handling employee inquiries, and promoting a healthy workplace culture.

What makes a great People & Culture Coordinator?

A great People & Culture Coordinator is proactive, empathetic, and efficient in managing various tasks. They possess excellent communication and interpersonal skills, enabling them to foster positive relationships within the company. Attention to detail is crucial, as is a knack for problem-solving and conflict resolution. They also demonstrate adaptability, being able to respond to the changing needs of an organisation while nurturing a supportive work environment.