Mission
To create a better world where every pet is healthy, happy and spends more quality time with their pet parents.
Pet Circle is Australia’s largest online marketplace for pet food, toys, worm and cleaning products. Founded in 2011, the brand now supports over 700,000 loyal customers. This puppy-loving company has gone from being a bootstrapped business to a billion-dollar valued unicorn!
Highlights
Early career talent
Headcount growth
Entry level hires
Funding / Market cap.
Latest funding round
*LinkedIn data updated
14/11/24
Team insights
Life at Hatch
Operations @ Pet Circle
The Operations team plays a crucial part to making sure that customers (human and animals) get the best Pet Circle experience possible. To do this, they’re always switched on when it comes to having attention to detail, clear communication, safety-first attitude and time management.
Awarded gold in the Australian Workplace Equality Index (AWEI) 2024 LGBTQ+ Inclusion Awards.
This is a bunch of seriously driven and innovative people. Pet Circle’s ‘Last Mile’ metro delivery fleet dropped delivery times from over 5 days in March 2020 to just 1-2 days in 2022. This earned them second place on The Australian Financial Review’s #mostinnovative2022 Company List in retail, hospitality, tourism and entertainment.
Our Story
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The Hatch story started when good friends Adam Jacobs (Ex THE ICONIC Founder) and Chaz Heitner (Ex Zip Co-founder) came together to build something they were deeply passionate about.
Both founders believe that traditional hiring processes are broken and limit people from finding work that’s a good fit for them. Since founding the company, Adam and Chaz have built a team that shares their mission and are both confident they will continue to build an impactful global company for many years to come.
Great for Graduates and Interns
Interns and graduates
When to apply
Job families
Programmes available
What you need to know
Career progression
Where could this company take you? Discover how other early career professionals are shaping their career here.
Perks and Benefits
Great for Graduates and Interns
This Hotlist employer has great opportunities for graduates and interns. Here’s your snapshot of programs, when to apply, perks and more.
Job Families
Interns and graduates
Currently at the company
When to apply
Programs available
What you need to know
The Operations team plays a crucial part to making sure that customers (human and animals) get the best Pet Circle experience possible. To do this, they’re always switched on when it comes to having attention to detail, clear communication, safety-first attitude and time management.
This is a bunch of seriously driven and innovative people. Pet Circle’s ‘Last Mile’ metro delivery fleet dropped delivery times from over 5 days in March 2020 to just 1-2 days in 2022. This earned them second place on The Australian Financial Review’s #mostinnovative2022 Company List in retail, hospitality, tourism and entertainment.
AI insights
Employee feedback
Glassdoor rating
Last 12 months
- Fantastic colleagues
- Work from home
- Free lunches and BBQ
- Employees have expressed concerns about the company's operational efficiency, citing unstable systems and inadequate processes in courier and warehouse operations, which they feel hinder their ability to meet key performance indicators and resolve customer issues effectively.
- There is a sentiment among some staff that the company's leadership and managerial practices are influenced by personal connections rather than merit, leading to a perceived lack of proper coaching, training, and support for employees, which contributes to a demoralizing work environment.
- Concerns have been raised about the company's culture and strategic direction, with employees feeling overworked and undervalued due to frequent restructuring, unclear goals, and a perceived lack of accountability from upper management, which they feel impacts morale and career development opportunities.
Company review summaries are generated by artificial intelligence based on third-party sources and do not reflect opinions or beliefs held by Hatch. Hatch is not responsible for the accuracy of content of these summaries. For full reviews, please refer to the original sources.
Hatch's hot take
Behind the scenes
Want to join the team? This is what you're in for…
Development + Growth Ops
Pet Circle wants its employees to make an impact in their work. You’ll be in a culture that values decision makers and self-starters, and you’ll grow with learning tools, focus groups, stretch projects and more.
Culture + Vibe
If you’re an animal lover, you’ll fit right in. The company gives its employees staff discounts, product samples and pawrental leave for their pets. On top of that, Pet Circle donates 10,000 kg of pet food and supplies EVERY MONTH to shelters and organises team charity volunteer days.
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