Companies in retail

Growth? Impact? Culture? Find out what makes these teams tick.

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Woolworths Group

Woolworths Group is one of Australia and New Zealand’s leading retail groups, supporting well-known brands such as Woolworths, Big W and Countdown. Our great team is focused on creating better experiences together, for our customers, our communities, and for each other. People are at the heart of everything we do, which is why a job with us is never just a job, it’s a chance to be part of something special, and an opportunity to grow and make a real difference, to the team you join as well as your own career path. Indeed, it’s our people who have made us one of Australia’s strongest retail groups, by working as one to power innovation and efficiency across our brands.

Finance
Retail
10,001+ employees
Grad programs
Unilever

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products.

Retail
Sustainability
10,001+ employees
Grad programs
TPG Telecom

TPG Telecom is home to some of Australia's most-loved brands including Vodafone, TPG, iiNet, AAPT, Internode, Lebara and felix. As the second largest telecommunications company listed on the ASX, TPG Telecom has a strong challenger spirit and a commitment to delivering the best services and products to our customers. We are driving competition and choice for businesses and consumers across Australia.

Retail
5,001-10,000 employees
Grad programs
McDonald's

McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries. McDonald’s Australia is the largest quick service restaurant operation in the country. Fondly known as "Macca's", we're been a household name in Australia for over 50 years. We believe that customers are the heart and soul of everything we do and make it our mission to make every moment count!

Retail
Food & Hospitality
Grad programs
THE ICONIC

We’ve been around for a while (don’t ask our age 😜), but we’re just getting started. THE ICONIC has redefined the future of retail in Australia and New Zealand, and we plan to redefine the future a few more times, too. That’s where you come in, by helping us continue to grow the leading fashion, sports and lifestyle e-commerce destination in the region. Our team helps provide a seamless and inspiring experience, setting the standard for customer service, delivery options, return policies and curation of brands.

Retail
Ecommerce
501-1,000 employees
Grad programs
Shopline

SHOPLINE empowers retailers to level-up their commerce, helping them to sell, market and operate their business. The feature-rich commerce platform offers retailers more functionality, lightning-fast site speeds and a unified commerce solution to help them grow. SHOPLINE is headquartered in Singapore with about 2,000 employees operating globally.

Finance
Ecommerce
Grad programs
Ebay

At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. Our technology empowers our customers, providing everyone the opportunity to grow and thrive — no matter who they are or where they are in the world. And the ripple effect of our work creates waves of change for our customers, our company, our communities and our planet.

Retail
10,001+ employees
Grad programs
Koala

Combining customer-centric products, a world-class technology and fulfilment platform, incredible customer service and social good, Koala are changing the way people buy and enjoy furniture. Koala design products that suit your lifestyle and do wonders for the planet. The laid-back vibe of the modern Aussie lifestyle has inspired an entire award-winning furniture and bedroom range. It’s about more than just comfort and good looks, it's about treating customers like their mates.

Retail
201-500 employees
Grad programs
Scentre Group

Scentre Group owns and operates a leading platform of 42 Westfield destinations across Australia and New Zealand - home to approximately 12,000 outlets. Scentre Group are a responsible, sustainable business and balancing an approach across the four pillars of community, talent, environmental impact and economic performance. Scentre Group managed destinations are in close proximity to 20 million people. The Group’s total assets under management are $51.2 billion represented by $35.0 billion SCG investment, and $16.2 billion of third-party funds.

Retail
Food & Hospitality
1,001-5,000 employees
Grad programs

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Frequently asked questions

How is retail adapting to new technologies?

What are the career prospects in retail?

Is retail good for early careers?

What’s it like to work in retail?

What are the key roles and responsibilities within the retail industry?

In the retail industry, key roles and responsibilities include store managers who oversee daily operations, ensure customer satisfaction, and manage staff. Sales associates assist customers, handle transactions, and maintain store appearance. Merchandisers are responsible for product placement and visual displays to attract customers. Inventory managers monitor stock levels, order new products, and manage inventory systems. Customer service representatives handle inquiries, complaints, and provide assistance to customers. Additionally, marketing and advertising professionals promote products, create campaigns, and analyze market trends to drive sales.

What skills and qualifications are valuable in retail?

Valuable skills and qualifications for a career in the retail industry include strong communication and customer service skills, the ability to work well in a team, and a good understanding of sales and marketing principles. Additionally, experience in inventory management, cash handling, and knowledge of retail software systems can be beneficial. A high school diploma or equivalent is typically required, and a degree in business, marketing, or a related field can provide a competitive edge. Overall, a combination of interpersonal, organizational, and business skills is essential for success in the retail industry.

What career development and progression opportunities does retail offer?

The retail industry offers career development and progression opportunities through various means such as training programs, mentorship initiatives, and internal promotion pathways. Employees can participate in skill-building workshops, leadership development programs, and cross-functional training to enhance their expertise and advance their careers. Additionally, retail companies often prioritize internal promotions, providing employees with the chance to move up the ranks and take on more challenging roles within the organization. These opportunities allow individuals to grow and develop their careers within the retail industry.

What are the emerging trends in retail?

One emerging trend in the retail industry is the rise of omnichannel retailing, where businesses integrate their online and offline channels to provide a seamless shopping experience. Another trend is the increasing use of technology, such as artificial intelligence and virtual reality, to enhance customer engagement and personalize shopping experiences. Additionally, sustainability and ethical practices are becoming more important to consumers, leading to a growing demand for eco-friendly and socially responsible products. Professionals in the retail industry should be aware of these trends to stay competitive and meet evolving customer expectations.