Growth? Impact? Culture? Find out what makes these teams tick.
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Optus is one of the largest telecommunications companies in Australia, providing mobile, telephone, internet, satellite, entertainment and business network services to more than 10 million customers each day. More than just a telco, Optus offers exclusive premium entertainment and sport content across a range or platforms, and also has a commitment to building better connected communities with a sustainable future in mind.
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Telstra is Australia’s leading telecommunications and technology company, offering a wide range of communications services. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network, plans and devices, entertainment and more. We're committed to staying close to its customers to provide them a better experience across 15 countries.
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NBN was established in 2009 by the Commonwealth of Australia as a Government Business Enterprise (GBE) with a clear direction – to design, build and operate a wholesale broadband access network for Australia. And we’ve done just that – creating a network that crisscrosses a country, and allowing internet retailers to provide reasonably priced broadband services to consumers and businesses. It’s amazing to think that at the start of the millennium, it didn’t exist – yet now the nbn® network supports so much of what we do every day. It’s truly changed the Australian way of life.
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Aircall is the phone and communication platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.
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Ciena (NYSE:CIEN) is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation. We prioritize deep, collaborative relationships within our teams, and alongside our customers, partners, and communities—local and global.
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MessageBird powers communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology. Our products, tools and omnichannel solutions are building blocks that help businesses streamline conversations through their customers’ preferred channels — like SMS, Voice, WhatsApp, WeChat, Messenger, Email and more. This versatility gives end consumers instant, safe and secure access to information they need. It also means they can spend less time on hold, avoid repeating stories to multiple agents, and get more time to do what they love. Headquartered in Amsterdam, MessageBird’s global business reaches billions of devices, serves over 25,000 customers and operates across nine hubs. Since 2011, we have grown to a powerhouse team of 700 employees who represent more than 55 nationalities, and we’re proud to be a “Work Anywhere” company.
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As a leading specialist fibre and network solutions provider, Vocus connects people, businesses, governments, and communities across Australia, and to the world. With a world-class team of experts, we challenge convention and do things differently to make brilliant solutions simple. We own and operate a 25,000km fibre network that is purpose-built and managed for business and government, so we understand how vital high performance and secure network solutions are for any organisation today. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services to Australian consumers and small businesses alike. Above all, we know how important it is to make things simple and reliable, and to give you more control in ways that matter most. We call it brilliant made simple.
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Find your match with fast growing teams at purpose-led employers.
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Frequently asked questions
The leading job families within the telecommunications industry include network engineering, software development, sales and marketing, customer service, and project management. Network engineers are responsible for designing, implementing, and maintaining telecommunications networks. Software developers create and maintain the software systems used in telecommunications. Sales and marketing professionals promote and sell telecommunications products and services. Customer service representatives assist customers with their telecommunications needs. Project managers oversee the planning and execution of telecommunications projects. These job families play crucial roles in the functioning and growth of the telecommunications industry.
Telecommunications is constantly evolving to keep up with new technologies. With the rise of 5G, the industry is adapting to provide faster and more reliable connectivity. Additionally, telecommunications companies are embracing advancements in artificial intelligence and machine learning to enhance network management and customer experience. The integration of Internet of Things (IoT) devices is also shaping the industry, enabling seamless connectivity between various devices. Overall, telecommunications is actively embracing new technologies to meet the growing demands of consumers and businesses in an increasingly connected world.
The telecommunications industry offers a wide range of career opportunities for professionals with diverse skill sets. With the increasing demand for advanced communication technologies, the industry is constantly evolving and creating new job roles. From network engineers to software developers, sales executives to project managers, there are numerous career paths to explore. Additionally, the industry offers competitive salaries, benefits, and opportunities for growth and advancement. As a result, professionals in the telecommunications sector can expect a promising career with ample opportunities for success.
Yes, the telecommunications industry is a great choice for early career candidates. With rapid advancements in technology and increasing demand for connectivity, there are ample opportunities for growth and learning. The industry offers diverse roles in areas such as network engineering, software development, customer service, and sales. Additionally, telecommunications companies often provide training programs and mentorship opportunities to help young professionals develop their skills and build a successful career in this dynamic and ever-evolving field.
Key roles and responsibilities within the telecommunications industry include network engineers who design and maintain the infrastructure, customer service representatives who assist with technical support and billing inquiries, sales and marketing professionals who promote and sell telecommunications services, and regulatory compliance specialists who ensure that the company adheres to industry regulations. Additionally, there are roles for technicians who install and repair equipment, as well as managers who oversee operations and strategic planning. Overall, the industry relies on a diverse range of professionals to ensure efficient and reliable communication services.
Valuable skills and qualifications for a career in the telecommunications industry include strong technical knowledge of networking and telecommunications systems, proficiency in programming languages and software development, excellent problem-solving and analytical abilities, and effective communication and teamwork skills. A degree in telecommunications, computer science, or electrical engineering is often required, along with relevant certifications such as Cisco Certified Network Associate (CCNA) or CompTIA Network+. Additionally, experience with emerging technologies like 5G and cloud computing can be highly beneficial in this rapidly evolving field.
The telecommunications industry offers career development and progression opportunities through various means. Employees can participate in training programs and workshops to enhance their skills and knowledge. They can also pursue certifications and advanced degrees to specialize in specific areas. Additionally, the industry provides opportunities for employees to take on leadership roles and advance to higher positions within the organization. With the rapid advancements in technology, the telecommunications industry offers a dynamic and evolving environment for career growth and development.
One emerging trend in the telecommunications industry is the rapid growth of 5G technology. With its faster speeds and lower latency, 5G is expected to revolutionize various sectors, including autonomous vehicles, Internet of Things (IoT), and virtual reality. Another trend is the increasing adoption of cloud-based services, allowing for more flexible and scalable solutions. Additionally, the rise of artificial intelligence (AI) and machine learning is enabling telecom companies to enhance customer experiences, optimize network management, and improve cybersecurity measures. Professionals should stay updated on these trends to remain competitive in the industry.