Growth? Impact? Culture? Find out what makes these teams tick.
Pet Circle is Australia’s largest online marketplace for pet food, toys, worm and cleaning products. Founded in 2011, the brand now supports over 700,000 loyal customers. This puppy-loving company has gone from being a bootstrapped business to a billion-dollar valued unicorn!
We are the leading retailer of home improvement and outdoor living products in Australia & New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service.
The Winning Group isn't just a retail business as you might know us; we are a leading technology and logistics company and a premium retailer. We are a multi-award winning fourth generation Australian family owned business, whose entities include Winning Appliances, Appliances Online, Winning Services, Andoo, ORA, Heelix, Rogerseller, Spence & Lyda and Home Clearance.
Coles Group is home to some of Australia’s iconic and most trusted brands and is one of the biggest employers with 120,000 team members in every state and territory. Our workforce is diverse including groceries and liquor retail operations, online, manufacturing, cleaning and trolley services, drivers, supply chain, and commercial and corporate services. Our vision is to become the most trusted retailer in Australia and grow long-term shareholder value.
7-Eleven introduced the world to convenience. And in return, the world made us the #1 convenience retailer. It started with a simple idea – give customers what they want, when and where they want it. That was 1927. And what started on a single ice dock in Dallas, Texas, has since grown to more than 70,000 locations in 18 countries around the globe. The idea may have been simple, but it started a retail revolution.
Founded by Adrian Norris and Edwina Forest in 2021, AJE ATHLETICA fuses fashion, ethical design and performance-oriented functionality. Since inception, the brand has grown its retail footprint to 16 locations, available to purchase instore and via our online destination ajeworld.com, shipping to over 70+ countries. AJE ATHLETICA is a partner brand to Aje — an Australian fashion house established in 2008 which is dedicated to raw beauty, tough femininity and effortless cool. Both AJE ATHLETICA and Aje’s Creative Direction is led by Co-Founders Edwina Forest and Adrian Norris, producing covetable pieces that withstand the test of time while curating a complimentary product offering between the brands, with AJE ATHLETICA firmly focused on performance.
Auror is the platform for retailers to prevent crime, reduce loss, and make stores safer. It does this by transforming intel reported by frontline teams into intelligence - intelligence that removes offender anonymity and enables teams to safely prevent crime.
Bellroy are on a mission to inspire better ways to carry; use business as a force for good; and help the world – and our crew – flourish. We make great carry products that delight people in their everyday lives, while constantly innovating to improve (the sustainability of our materials. We donate a portion of our revenue to some of the world’s most effective charities and are a certified B Corporation.
Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the most remote corners of Australia, and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team. With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections. Being a part of the Wesfarmers group, also means that our team members have endless opportunities to build a fulfilling career and help more people build a better Australia.
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Frequently asked questions
In the retail industry, key roles and responsibilities include store managers who oversee daily operations, ensure customer satisfaction, and manage staff. Sales associates assist customers, handle transactions, and maintain store appearance. Merchandisers are responsible for product placement and visual displays to attract customers. Inventory managers monitor stock levels, order new products, and manage inventory systems. Customer service representatives handle inquiries, complaints, and provide assistance to customers. Additionally, marketing and advertising professionals promote products, create campaigns, and analyze market trends to drive sales.
Valuable skills and qualifications for a career in the retail industry include strong communication and customer service skills, the ability to work well in a team, and a good understanding of sales and marketing principles. Additionally, experience in inventory management, cash handling, and knowledge of retail software systems can be beneficial. A high school diploma or equivalent is typically required, and a degree in business, marketing, or a related field can provide a competitive edge. Overall, a combination of interpersonal, organizational, and business skills is essential for success in the retail industry.
The retail industry offers career development and progression opportunities through various means such as training programs, mentorship initiatives, and internal promotion pathways. Employees can participate in skill-building workshops, leadership development programs, and cross-functional training to enhance their expertise and advance their careers. Additionally, retail companies often prioritize internal promotions, providing employees with the chance to move up the ranks and take on more challenging roles within the organization. These opportunities allow individuals to grow and develop their careers within the retail industry.
One emerging trend in the retail industry is the rise of omnichannel retailing, where businesses integrate their online and offline channels to provide a seamless shopping experience. Another trend is the increasing use of technology, such as artificial intelligence and virtual reality, to enhance customer engagement and personalize shopping experiences. Additionally, sustainability and ethical practices are becoming more important to consumers, leading to a growing demand for eco-friendly and socially responsible products. Professionals in the retail industry should be aware of these trends to stay competitive and meet evolving customer expectations.